NYU Langone Hospital-Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services.
Position Summary:
We have an exciting opportunity to join our team as a Medical / Office Assistant.
In this role, the successful candidate assists in the delivery of primary health care and patient care management. Provides the necessary and appropriate support to ensure effective and efficient patient care throughout the practice site, through greeting, directing, and scheduling of patients and visitors. Serves as a liaison between patient and clinical practice site personnel.
Job Responsibilities:
- Greets patients and escorts them into the exam room; Verifies that patients have signed in and retrieves patient chart. Assists in a variety of treatments under supervision of physician. Assists with scheduling of tests and treatments. Prepares patients for examination and treatment by taking patient histories and vital signs, review meds and chief complaints. Prepares exam rooms and equipment for physicians. Provides quality patient care. Screens and triages patient telephone calls for referral to physician, as appropriate. Takes vital signs, patient histories, EKG s, holter monitors, glucose testing, finger sticks and other clinical skills that are consistent with those of a medical assistant working in this practice.
- Answers and addresses all telephone communication promptly and courteously, including: prescription refills, authorization requests, patient questions, patient issues, referrals, scheduling changes and emergency appointments. Maintains schedule in computer to ensure no gaps in schedule. Checks in patients, verifies and updates necessary information in the patient's medical record in computer. Responsible for daily confirmation of patient appointments, with appropriate notations indicated in the computer system when assigned. Takes messages.
- Obtains test results from hospitals, laboratories, radiologists, doctor office etc. as requested. Retrieves and files charts. Maintains patient files, records and other information, as needed. Mails reports and completed forms if necessary. Orders and maintains clinical and office supplies and equipment.
- Attends staff meetings as required by Practice Manager. Interpret, adapt and apply guidelines and procedures. Provides copies of educational material to patients.
- Checks patients out when POS billing is not available. Contacts insurance carriers to obtain referrals and prior authorizations. Assists and obtains referrals to specialty practices when required.
- Complies with all HIPAA guidelines, policies and procedures.
- Performs other duties as assigned
Minimum Qualifications:
To qualify you must have a High School Diploma or GED.
Graduate from Medical Assistant program OR at least 2 years of Medical / Office related experience.
2 years Medical Assistant / Office related experience OR Graduate of Medical Assistant program.
Excellent communication (both written and oral), interpersonal, multitasking, and customer service skills.
Basic math and computer skills.
