A jewelry factory in Downtown Brooklyn is seeking an experienced E-commerce Specialist. RESPONSIBILITIES: CUSTOMER SERVICE Replying to customer messages on marketplaces (Amazon, Etsy, eBay, Walmart) and via email customer service Answering customer phone calls, consulting on products, returns, exchanges and complaints Processing returns and exchanges from customers E-COMMERCE OPERATIONS Bulk and individual uploading of products to marketplaces and Shopify Updating listings and creating new product cards SEO optimization of product cards for marketplaces and the website Uploading content to the website and marketplaces (banners, collections, blog posts) Creating banners and content in Canva Creating email newsletters and content for email marketing campaigns Maintaining an email marketing calendar SOCIAL MEDIA MANAGEMENT Managing and developing the company's social networks OFFICE ASSISTANCE Ordering office and industrial supplies through ULINE and Amazon Monitoring the payment of invoices and necessary purchases for the office REQUIREMENTS: Experience in e-commerce from 1 year Experience with Excel from 1 year Good communication skills Multitasking and ability to work in a small team Creativity and responsibility Advanced English TERMS: Work in Downtown Brooklyn (near DeKalb Avenue, Hoyt Street, Nevins Street) Schedule: 5 days a week, from 8:00 AM to 5:00 PM HOW TO APPLY: Send your resume to email: [email protected]
Social Media Manager Pay: $20/hour Please email us at [email protected] Hours: Full-time About Us: We are a growing jewelry brand passionate about quality craftsmanship, timeless design, and connecting with our customers through engaging storytelling. We're looking for a creative and detail-oriented Social Media Manager to help us grow our online presence and build a loyal community. Responsibilities: Plan, create, and schedule engaging content across Instagram, Facebook, TikTok, and Pinterest Develop and implement social media strategies to increase brand awareness and engagement Manage community interactions — respond to comments, messages, and customer inquiries in a friendly, brand-consistent voice Collaborate with the marketing team to create campaigns and promotional content Analyze social media performance metrics and provide regular reports Stay updated on jewelry trends and social media best practices Requirements: Proven experience managing social media accounts (preferably for fashion or jewelry brands) Strong understanding of jewelry aesthetics, terminology, and trends Fluent in English (written and spoken) Excellent communication and creative writing skills Proficient with social media management tools Eye for detail, photography, and visual storytelling How to Apply: Please send your résumé, links to social media accounts you've managed, and a short cover letter describing your experience with jewelry and social media to [email protected]
