Customer Service Manager, Assistant Manager.
Remote work, full time. I do not live in the USA. 20 years of experience working with clients, from interest to order delivery. MS Office (Word, Excel, Power Point) Worked with different programs: 1C Accounting, CRM (SAP, Navission, Siebel, PlanFix, Petrol+). Well-delivered speech, logic in thoughts/actions. The ability to focus on the result, not the process. Ability to write scripts/regulations/letters/posts. Experience working with complex products and services. High communication skills, ability to “make friends” with the client. Ukrainian, Russian – fluent; English - I attend English language courses in order to improve my A2 level (Pre-Intermediate). I communicate with English-speaking clients and contractors through correspondence (I have no particular oral communication skills, since there was no need to use English at work). I will provide a resume and recommendations upon request.