Reports directly to the Human Resources Manager. Supervises and ensures accountability of the Home Care Aide in collaboration with the Nurses. Ensures that all Home Care Aides are oriented to the appropriate needs and care plans of their clients. Calls the client to confirm the Home Care Aide's arrival, completes and posts a progress note on the computerized client profile. Maintains records and tracks the needs of the Home Care Aide and the client. Creates a confidential client file at the time of acceptance of service that includes the client's social history, family history, client orientation forms, medication forms, advance directives, nurse assessment and care plan form, initial telephone contact form, KARDEX that includes authorized hours of service, and family and emergency physician contact numbers, etc. Prints no-show reports and Home Care Aide follow-ups that appear on these reports each weekday morning and afternoon and each Monday morning on Saturdays and Sundays. Clears the timesheet review report daily and obtains all required timesheets in a timely manner to ensure timely invoicing. Files timesheets, processes timesheets for payroll, and assists in resolving payroll issues. Ensures ongoing client coverage. Records, incorporates, and maintains all necessary documentation in client and home assistant files in accordance with all contract requirements.
Date Added: 11/27/2024 |
Last Updated: 11/27/2024 |
Page Views: 615
Medical Supply is seeking a female Customer Service Representative.
Brighton • At Medical Supply We are seeking a female Customer Service Representative. This position will involve working with clients, assisting with orders, and handling ongoing issues. Paid training (917) 325-7524
Who we are looking for (Candidate Requirements): • Experience: 1-2 years of experience in administration, office work, customer service, or the hospitality industry (Experience in property management is a plus, but we are ready to train you!). • Education: High school diploma or its equivalent. • Skills: Excellent communication skills, competent and polite speech on the phone, high organizational skills. Ability to effectively multitask and work in a fast-paced environment. • Technical skills: Confident use of MS Office programs (Word, Excel, Outlook). Knowledge of specialized property management software, such as Buildium, is highly appreciated, but not required. • Personal qualities: High attention to detail, punctuality, reliability and professional appearance. Fluent English is a Must
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