Claims Specialist

**Elite Home Warranty** is hiring a **Claims Concierge Specialist** to assist customers with home repair needs (HVAC, plumbing, electrical). **Earnings:** - Weekly salary with performance-based bonuses. **Hours:** - Monday to Friday: 7 AM - 3 PM, 8 AM - 4 PM, or 9 AM - 5 PM. **Responsibilities:** - Use our software to review and validate claims. - Collaborate with other departments for claim resolutions. - Understand Elite Home Warranty's Agreement. - Handle 50-60 calls per day. - Provide high-quality claim resolutions. **Requirements:** - Strong attention to detail, analytical and customer service skills. - Preferred: 1+ years in home warranty and call center experience. **Position Details:** - Full-time, $17.00 - $20.00 per hour. - Based in Brooklyn, NY. - Benefits include paid time off. - Requires reliable commuting or relocation. **Experience:** - 1 year in a call center and home warranty. - Excellent communication skills. **Culture:** - Supportive and collaborative. - Ongoing training and development. - Equal opportunity employer. If you are motivated and passionate about helping consumers, apply today. **Job Type:** Full-time **Pay:** $17.00 - $19.00 per hour **Expected hours:** 40 per week **Schedule:** - 8-10 hour shifts, Monday to Friday, weekends as needed. **Work Setting:** - Call center, in-person, office. **Experience:** - 1 year in customer service required. **Location:** Brooklyn, NY 11235 **Willingness to travel:** 100% required **Work Location:** In person